avianca check in: A Complete Guide
Avianca Check‑In: A Complete Guide
Avianca Airlines is one of Latin America’s largest and most reputable carriers, offering passengers a range of flexible check-in options to suit their preferences. This guide covers everything you need to know about the Avianca check-in process, including how and when to check in, what documents you need, and how to avoid common issues. Whether you’re traveling for business or vacation, this comprehensive overview will ensure a smooth start to your journey. Read more at avianca check in.
Why Check-In with Avianca?
Avianca provides multiple check-in methods to suit the needs of different types of travelers. These options are designed to save time, reduce stress, and simplify the airport experience. Here are the main benefits:
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Convenient access to check-in through various platforms.
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Time-saving options like online and mobile check-in.
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The ability to choose or upgrade your seat in advance.
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Quicker airport procedures with pre-issued boarding passes.
Avianca Check-In Options
Online Web Check-In
Avianca’s online check-in system is one of the most convenient ways to prepare for your flight. Available on the airline’s official website, this option opens 24 hours before the scheduled departure and closes 1 hour before takeoff.
Steps to check-in online:
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Visit the official website: www.avianca.com.
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Click on the “Check-In” option.
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Enter your booking reference and last name.
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Select passengers and confirm flight details.
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Choose your seats (optional).
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Download or print your boarding pass.
Mobile App Check-In
The Avianca mobile app allows travelers to check in quickly and access their boarding pass directly on their smartphones. The app is available for Android and iOS devices and includes features like notifications, mobile boarding passes, and last-minute updates.
Airport Counter Check-In
Traditional counter check-in is available for travelers who prefer personal assistance or those traveling with special requirements like infants, pets, or special medical needs. It is recommended to arrive early if you plan to check in at the airport counter.
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For domestic flights: arrive at least 2 hours before departure.
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For international flights: arrive at least 3 hours before departure.
Self-Service Kiosk Check-In
In major airports, Avianca provides self-service kiosks where passengers can check in without standing in long lines. These kiosks offer functionalities like:
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Printing boarding passes
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Seat selection
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Adding baggage
Avianca Check-In Timing Guidelines
Understanding check-in timelines is critical to avoid last-minute issues. Here is a quick overview:
| Flight Type | Check-In Opens | Check-In Closes |
|---|---|---|
| Domestic Flights | 24 hours before | 1 hour before |
| International Flights | 24 hours before | 2 hours before |
Note: These are general guidelines. Some airports may have specific requirements.
Documents Required for Check-In
For Domestic Flights:
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Government-issued ID
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E-ticket or booking confirmation
For International Flights:
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Valid passport
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Visa (if required for the destination country)
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Return or onward travel confirmation
Always double-check visa and entry requirements based on your destination country.
Check-In for Domestic vs International Flights
Domestic check-in is typically faster and simpler. Digital boarding passes are accepted at most domestic airports, and fewer documents are required.
International check-in usually requires:
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More time for security and document verification
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Printed boarding passes at some locations
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Verification of visa/passport validity
How to Add Baggage During Check-In
You can add baggage during the online or mobile check-in process. Avianca allows passengers to:
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Purchase additional baggage
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Upgrade to priority baggage options
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View current baggage allowances based on ticket class
Buying baggage online is often more economical than doing so at the airport.
Special Assistance During Check-In
Avianca provides support for passengers with:
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Disabilities
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Medical conditions
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Unaccompanied minors
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Pregnant travelers
You should notify Avianca at least 48 hours before your flight if special services are required. These services are best arranged at the airport counter for better customization.
Check-In Tips for Smooth Travel
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Check in as early as possible to secure your preferred seat.
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Ensure all travel documents are up to date and valid.
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Download or print your boarding pass before heading to the airport.
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Weigh your luggage at home to avoid overweight fees.
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Use the Avianca app for live updates and alerts.
Common Check-In Issues and Solutions
| Problem | Solution |
|---|---|
| Booking not found | Verify your confirmation number and spelling |
| Passport not accepted | Make sure it is valid and meets destination rules |
| Check-in page not loading | Try using a different browser or the app |
| Boarding pass not generated | Use a kiosk or ask for help at the counter |
Avianca Check-In Policy Highlights
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Check-in is mandatory for all passengers.
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Mobile boarding passes are accepted at most airports.
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You can change seats, add services, or purchase baggage while checking in.
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Group bookings or passengers requiring special services may not be eligible for online check-in.
How to Change or Cancel Check-In
If you need to cancel or change your check-in after it’s complete:
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Log into the Avianca website or app.
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Navigate to “My Bookings.”
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Cancel your check-in.
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Make the required changes.
Note: Canceling check-in does not cancel your flight. If you need to cancel the ticket, do it separately.
Final Call for Boarding After Check-In
Even after a successful check-in, make sure you:
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Arrive at the boarding gate at least 45 minutes before departure for international flights.
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Stay updated with gate changes via the Avianca app or airport monitors.
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Listen for boarding announcements as gates may change at the last minute.
Avianca Baggage Policy Overview
| Baggage Type | Allowance |
|---|---|
| Carry-On | 1 bag up to 10 kg + 1 personal item |
| Checked Baggage | 23–32 kg, depending on ticket class |
| Extra Baggage | Additional fees apply |
For exact weights and dimensions, always check your ticket class details.
FAQs About Avianca Check-In
1. When should I check in for an Avianca flight?
You can check in as early as 24 hours before departure for both domestic and international flights.
2. Can I check in via mobile for international travel?
Yes, Avianca’s mobile check-in works for most international destinations, but always check local airport rules.
3. What if I forget to print my boarding pass?
Use your mobile boarding pass or visit a kiosk or counter to get it printed.
4. Can I check in for a group online?
Group bookings might not be eligible for online check-in. It’s best to use the airport counter.
5. Is seat selection free during check-in?
Basic seat selection is often free, but extra legroom or premium seats may require an additional fee.
Conclusion
Avianca Airlines offers a modern and user-friendly check-in experience that caters to both tech-savvy travelers and those who prefer traditional methods. From online check-in to mobile apps, self-service kiosks, and airport counters, you have multiple ways to ensure your flight experience starts smoothly. Stay informed, check in early, and use Avianca’s tools to simplify your travel plans in 2025.
