Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Customer Care Number | Toll Free Number

Century Games in Seattle is not a real company. There is no such entity as “Century Games in Seattle” developing or supporting games titled “Family Farm” or “Whiteout Survival.” These are popular mobile games developed by separate, legitimate companies: “Family Farm Seaside” by Playrix and “Whiteout Survival” by KLab Inc. Neither is associated with a fictional entity called “Century Games in Seattle,” nor does such a company exist in the gaming industry, in Seattle or anywhere else.

This article has been created to address a growing trend of misleading online content—fraudulent websites, fake customer support pages, and scam listings that impersonate legitimate game developers to harvest personal data, charge unauthorized fees, or distribute malware. If you’ve encountered a website or phone number claiming to be “Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support,” you are likely being targeted by a phishing scam.

In this comprehensive guide, we will expose the truth behind this fictitious entity, provide you with the real customer support channels for both “Family Farm Seaside” and “Whiteout Survival,” explain how to identify and avoid scams, and offer a global directory of verified support resources. Our goal is to protect players from fraud and ensure they receive legitimate help when they need it.

Why the “Century Games in Seattle” Scam Exists

The rise of mobile gaming has created a booming industry worth over $100 billion annually. With millions of players worldwide, many users rely on customer support for issues ranging from account recovery to payment disputes. Scammers have taken notice—and exploited this dependency.

Fake support pages like “Century Games in Seattle” are engineered to appear authentic. They use:

• Official-looking logos and branding mimicking real games
• Professional-sounding domain names (e.g., centurygames-seattle.com, support-familyfarm.com)
• Phone numbers that appear toll-free but route to international call centers charging high fees
• Testimonials and fake review sections copied from real platforms

These scams often appear in Google search results when users type queries like “Family Farm customer service number” or “Whiteout Survival help desk.” The scammers pay for ads or manipulate SEO to rank higher than legitimate support pages.

Once a user calls the number, they may be:

• Tricked into providing login credentials or credit card details
• Guided to install remote access software (e.g., AnyDesk, TeamViewer) that gives scammers control of their device
• Charged for “premium support” that doesn’t exist
• Targeted with follow-up phishing emails or texts

According to the Federal Trade Commission (FTC), mobile game scams increased by 312% between 2021 and 2023, with over 22,000 reported cases in the U.S. alone. Many victims are elderly players or parents managing children’s accounts, making them particularly vulnerable.

This article is not just informational—it’s protective. We are here to arm you with accurate, verified information so you never fall prey to these deceptive tactics.

Why Real Customer Support for Family Farm & Whiteout Survival Is Unique

Unlike the fictional “Century Games in Seattle,” the actual developers of “Family Farm Seaside” and “Whiteout Survival” have established professional, secure, and player-focused customer support systems designed for global accessibility, transparency, and efficiency.

Playrix: The Real Developer of Family Farm Seaside

Playrix, founded in 2004 in Russia and headquartered in Ireland, is one of the world’s leading mobile game developers. Their portfolio includes hit titles like “Fishdom,” “Gardenscapes,” and “Family Farm Seaside.”

Playrix’s customer support is unique because:

• It is integrated directly into the game app via an in-app help center
• Support tickets are handled by trained specialists who can access your account securely using your game ID
• They offer multilingual support across 20+ languages
• They never ask for your password, credit card details, or personal identification over the phone or email
• They respond to tickets within 24–72 hours, with priority for urgent issues like unauthorized purchases

KLab Inc.: The Real Developer of Whiteout Survival

KLab Inc., a Japanese company founded in 2000, specializes in mobile and online games. “Whiteout Survival” is one of their most successful titles, blending survival mechanics with base-building and social strategy.

KLab’s support system stands out for:

• Direct integration with game servers for account recovery
• Official support through their website and verified social media channels
• Strict no-phone-support policy—no official number is provided for customer service
• Automated ticket systems with real human follow-up
• Transparency in data handling and GDPR/CCPA compliance

Both companies prioritize digital security and player privacy. They do not use third-party call centers, do not advertise toll-free numbers on their official sites, and never solicit sensitive information via phone or text.

Understanding these distinctions is critical. If a “support agent” asks for your password or requests a payment to unlock your account, it is 100% a scam.

Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Toll-Free and Helpline Numbers

There are no official toll-free or helpline numbers for “Century Games in Seattle” because the company does not exist.

Any phone number you find online claiming to be the “official customer care number” for Century Games in Seattle related to Family Farm or Whiteout Survival is fraudulent. These numbers are often listed on third-party directories, social media posts, or fake support pages. They may appear as:

• 1-800-XXX-XXXX (U.S. format)
• +1-888-XXX-XXXX
• +44-800-XXX-XXXX (UK format)
• +61-1800-XXX-XXXX (Australia format)

These numbers are typically operated by call centers in India, the Philippines, or Eastern Europe, charging users $1–$5 per minute under the guise of “premium technical support.” In many cases, the calls are recorded and sold to identity thieves.

⚠️ WARNING: Do NOT call any number that claims to be “Century Games in Seattle Customer Support.”

Instead, use these verified, official channels:

Family Farm Seaside – Official Support (Playrix)

Playrix does not provide a phone number for customer support. All assistance is handled through digital channels.

• Official Support Page: https://support.playrix.com
• In-App Support: Open Family Farm Seaside → Tap Settings (gear icon) → Help & Support → Contact Us
• Email: support@playrix.com (for general inquiries)
• Response Time: 24–72 hours

When submitting a ticket, include:

• Your Game ID (found in Settings → Account)
• Device type (iOS/Android)
• Exact issue description
• Screenshot if applicable

Whiteout Survival – Official Support (KLab Inc.)

KLab Inc. also does not offer phone support. All assistance is handled via web form.

• Official Support Page: https://support.klab.com/whiteout-survival
• In-App Support: Open Whiteout Survival → Settings → Help Center → Contact Us
• Email: support@klab.com
• Response Time: 48–96 hours

Always use the in-app help center. It automatically links your game ID to your ticket, speeding up resolution.

✅ Remember: If you see a phone number for either game claiming to be “official,” it is a scam.

How to Reach Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Support

As established, “Century Games in Seattle” is not real. Therefore, there is no official way to reach it.

However, if you are seeking help for Family Farm Seaside or Whiteout Survival, here is how to reach the REAL developers—safely and effectively.

Step-by-Step Guide to Contacting Playrix (Family Farm Seaside)

1. Open the Game: Launch Family Farm Seaside on your device.
2. Go to Settings: Tap the gear icon in the top-right corner.
3. Select Help & Support: This opens the in-app support portal.
4. Choose Your Issue: Browse categories like “Account,” “Payments,” “Bugs,” or “Lost Progress.”
5. Click “Contact Us”: Fill out the form with your Game ID, device type, and a clear description of your problem.
6. Submit: You’ll receive a confirmation email. Keep this for reference.
7. Wait for Response: Check your email (including spam folder) within 72 hours.

💡 Pro Tip: Never share your Playrix account password. Playrix will never ask for it.

Step-by-Step Guide to Contacting KLab (Whiteout Survival)

1. Open the Game: Launch Whiteout Survival.
2. Tap Settings: Located in the top-right menu.
3. Select “Help Center”: A new screen will appear with FAQs and contact options.
4. Click “Contact Us”: You’ll be redirected to KLab’s official support form.
5. Fill in Required Fields: Include your Game ID, platform (iOS/Android), and detailed issue.
6. Attach Screenshots (Optional): Helps support staff diagnose bugs faster.
7. Submit: You’ll receive a ticket number via email.
8. Monitor Your Inbox: Responses typically arrive within 2–4 days.

💡 Pro Tip: KLab does not use live chat or phone support. Any offer of “instant phone help” is fake.

How to Spot a Fake Support Page

Here are 5 red flags to watch for:

1. Phone Number Prominence: Real companies rarely advertise phone numbers for mobile games. If it’s the first thing you see, it’s a scam.
2. Poor Grammar or Spelling: Legitimate support pages are professionally written. Typos = scam.
3. Non-Official Domain: Playrix uses .com, .support, or .help domains. Scammers use .info, .xyz, .biz, or .ru.
4. “Urgent Action Required” Messages: Scammers pressure you to act immediately. Real support gives you time.
5. Requests for Payment: No legitimate company will ask you to pay to recover your account.

If you’re unsure, always go directly to the game’s official website or app store listing and find the support link from there.

Worldwide Helpline Directory – Verified Support Contacts

Below is a globally verified directory of official customer support channels for Family Farm Seaside and Whiteout Survival. These are the ONLY trusted resources you should use.

Family Farm Seaside – Playrix (Global Support)

Whiteout Survival – KLab Inc. (Global Support)

⚠️ IMPORTANT: Neither Playrix nor KLab operates call centers or toll-free numbers. Do not trust any website listing a phone number as “official.”

How to Report a Scam

If you’ve encountered a fake “Century Games in Seattle” website or phone number:

• Report it to the FTC: https://reportfraud.ftc.gov
• Report to Google: https://safebrowsing.google.com/safebrowsing/report_phish/
• Report to Apple App Store or Google Play Store via the app’s listing page
• Share the scam URL with the real developers: support@playrix.com or support@klab.com

By reporting scams, you help protect other players and contribute to taking down fraudulent operations.

About Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support – Key Industries and Achievements

There are no key industries or achievements associated with “Century Games in Seattle” because it is a fabricated entity.

However, the real companies behind these games—Playrix and KLab Inc.—have achieved global recognition:

Playrix – Family Farm Seaside

• Founded: 2004, Moscow, Russia
• Headquarters: Dublin, Ireland
• Employees: Over 2,000 globally
• Games Published: 15+ major titles
• Monthly Active Users: 150+ million
• Revenue (2023): $1.2 billion
• Awards: Google Play Best Game of the Year (2020), App Store Editors’ Choice (2021)
• Notable Achievement: Family Farm Seaside has over 50 million downloads and remains in the top 100 grossing mobile games worldwide for 5+ years.

KLab Inc. – Whiteout Survival

• Founded: 2000, Tokyo, Japan
• Headquarters: Tokyo, Japan
• Employees: 1,000+
• Games Published: 30+ titles including “Love Live! School Idol Festival” and “Whiteout Survival”
• Monthly Active Users: 80+ million
• Revenue (2023): $780 million
• Awards: Japan Game Awards – Excellence Prize (2022), Best Strategy Game – Pocket Gamer (2023)
• Notable Achievement: Whiteout Survival reached

  1 in 35 countries on the App Store and Google Play within 3 months of launch (2022).

Both companies are publicly traded and adhere to strict data privacy, cybersecurity, and customer service standards. They invest millions annually in secure support infrastructure, AI-driven ticket routing, and player education.

“Century Games in Seattle” has none of these credentials. It is a digital ghost—created only to deceive.

Global Service Access

One of the greatest strengths of Playrix and KLab is their commitment to global accessibility. Whether you’re in rural India, urban Brazil, or remote Australia, you can access support in your preferred language and time zone.

24/7 Digital Support

Both companies offer round-the-clock ticket submission systems. While responses are not immediate, your ticket is logged and processed in the order received, regardless of your location.

Language Localization

Playrix supports over 20 languages in its help center, including:

• English
• Spanish
• Portuguese
• French
• German
• Italian
• Japanese
• Korean
• Indonesian
• Thai
• Arabic
• Russian
• Polish
• Turkish
• Chinese (Simplified)
• Chinese (Traditional)

KLab supports:

• English
• Japanese
• Korean
• German
• French
• Spanish

Players can submit tickets in any supported language, and support teams respond in the same language.

Regional Server Optimization

Both companies operate servers in North America, Europe, Asia, and Oceania to reduce latency and improve performance. Your support request is routed to the nearest regional team for faster processing.

Accessibility Features

Playrix and KLab comply with WCAG 2.1 accessibility standards. Their help centers include:

• Screen reader compatibility
• Text-to-speech options
• High-contrast mode
• Keyboard navigation

These features ensure that players with disabilities can access support just as easily as anyone else.

Mobile-First Support Design

Since both games are mobile-first, their support portals are optimized for smartphones. No desktop-only forms. No PDF downloads. Everything works seamlessly on iOS and Android devices.

FAQs

Q1: Is Century Games in Seattle a real company?

No. Century Games in Seattle is a fictional entity created by scammers to impersonate legitimate game developers. It does not exist.

Q2: What should I do if I already called a fake support number?

Immediately:

• Discontinue all communication.
• Change your game account password (if you shared it).
• Check your bank statements for unauthorized charges.
• Report the number to the FTC and Google.
• Contact your bank or payment provider to dispute any charges.

Q3: Can I get a refund if I paid a fake support service?

Possibly. If you paid via credit card or PayPal, file a dispute immediately. Provide evidence (screenshots, call logs, transaction IDs). Most banks and payment platforms will reverse fraudulent charges.

Q4: Why do scammers use “Seattle” in their fake names?

Seattle is known as a tech hub (home to Amazon, Microsoft, and numerous startups). Scammers use it to appear credible and “American.” It’s a psychological trick to gain trust.

Q5: How do I know if a support email is real?

Check the sender’s email address. Official emails come from:

• @playrix.com (for Family Farm)
• @klab.com (for Whiteout Survival)

Any other domain (e.g., @gmail.com, @support-centurygames.com) is fake.

Q6: Do Playrix or KLab ever call players?

No. Neither company initiates unsolicited phone calls. If someone claims to be from Playrix or KLab and calls you, it is a scam.

Q7: What if I lost my game progress?

Link your game to a Playrix or KLab account immediately. Both companies allow cloud saves. If you’ve linked your account, support can restore your progress. If not, recovery may not be possible.

Q8: How do I prevent future scams?

Follow these 5 rules:

1. Never call a number you find on a random website.
2. Always use in-app support or official websites.
3. Never share passwords or payment details.
4. Verify URLs before clicking.
5. Report suspicious sites to the real developer.

Conclusion

The myth of “Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support” is a dangerous deception designed to exploit trusting players. It has no basis in reality. It has no offices in Seattle. It has no employees. It has no customer service team. It exists only to steal your money, your data, and your peace of mind.

The real developers—Playrix and KLab Inc.—have built transparent, secure, and globally accessible support systems that prioritize player safety and satisfaction. They do not use phone numbers. They do not ask for passwords. They do not charge for support.

If you need help with Family Farm Seaside or Whiteout Survival, use only the official channels provided in this guide. Bookmark them. Share them with friends and family. Teach your parents or grandparents how to recognize scams.

Mobile gaming is a joy. It connects people, sparks creativity, and provides relaxation. But like any digital space, it has predators. By staying informed and vigilant, you become part of the solution—not the victim.

Remember: If it sounds too good to be true, or if it asks for your personal information, it’s a scam. Trust only the official sources. Protect yourself. Protect others.

Stay safe. Play smart.