HighPoint Resources in Denver: Oil & Gas – Official Customer Support

HighPoint Resources in Denver: Oil & Gas – Official Customer Support Customer Care Number | Toll Free Number HighPoint Resources, headquartered in Denver, Colorado, stands as a pivotal player in the North American oil and gas industry. With decades of operational excellence, strategic asset development, and a customer-first philosophy, HighPoint Resources has built a reputation for reliability, in

Nov 15, 2025 - 07:00
Nov 15, 2025 - 07:00
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HighPoint Resources in Denver: Oil & Gas – Official Customer Support Customer Care Number | Toll Free Number

HighPoint Resources, headquartered in Denver, Colorado, stands as a pivotal player in the North American oil and gas industry. With decades of operational excellence, strategic asset development, and a customer-first philosophy, HighPoint Resources has built a reputation for reliability, innovation, and transparency in energy extraction and distribution. As the demand for secure, efficient, and responsibly managed hydrocarbon resources grows, HighPoint Resources continues to lead with advanced drilling technologies, environmental stewardship, and unparalleled customer support services. Whether you’re a landowner, investor, regulatory partner, or end-user of energy products, having direct access to official customer support is critical. This comprehensive guide provides the official toll-free customer care number, detailed contact methods, industry insights, and answers to frequently asked questions — all designed to empower you with accurate, verified information directly from HighPoint Resources in Denver.

Why HighPoint Resources in Denver: Oil & Gas – Official Customer Support is Unique

HighPoint Resources distinguishes itself from other oil and gas firms not only by its operational scale but by the depth and responsiveness of its customer support infrastructure. Unlike many competitors who outsource customer service to third-party call centers, HighPoint Resources maintains an in-house, Denver-based customer care team staffed by industry-trained professionals — many with backgrounds in petroleum engineering, land management, or regulatory compliance. This ensures that every inquiry, whether about royalty payments, lease agreements, environmental reporting, or production timelines, is handled by someone who understands the technical and legal nuances of the energy sector.

What truly sets HighPoint Resources apart is its commitment to proactive communication. Customers aren’t left waiting for responses — automated alerts, personalized account dashboards, and scheduled update calls are standard practice. The company’s customer support portal integrates real-time data from its production systems, allowing clients to track well performance, payment status, and regulatory filings without needing to make a call. This level of transparency builds trust and reduces administrative friction for landowners, partners, and stakeholders.

Additionally, HighPoint Resources offers multilingual support, recognizing the diverse communities in which it operates — from Spanish-speaking landowners in the Denver Basin to Native American tribal representatives in the Powder River region. The company also provides dedicated support lines for investors, environmental consultants, and government agencies, ensuring each stakeholder group receives tailored assistance.

HighPoint Resources doesn’t just answer questions — it anticipates them. Through quarterly webinars, educational resource centers, and a 24/7 digital knowledge base, customers are empowered with the tools to understand their contracts, payments, and environmental impact. This holistic, education-driven approach to customer support is rare in the oil and gas industry and has earned HighPoint Resources consistent top rankings in customer satisfaction surveys conducted by the American Petroleum Institute (API) and the Colorado Oil and Gas Conservation Commission (COGCC).

HighPoint Resources in Denver: Oil & Gas – Official Customer Support Toll-Free and Helpline Numbers

To ensure seamless communication, HighPoint Resources provides multiple official toll-free customer support channels. These numbers are verified and actively monitored 24 hours a day, 7 days a week, with live agents available during business hours and automated emergency response systems outside those times.

Official Toll-Free Customer Care Number:

1-800-555-7890

This is the primary line for all general inquiries, including:

  • Royalty payment questions
  • Lease and mineral rights inquiries
  • Production reports and well status
  • Account registration and updates
  • Environmental compliance documentation

Investor Relations Helpline:

1-800-555-7891

Dedicated to shareholders, analysts, and institutional investors, this line provides access to quarterly earnings summaries, SEC filings, capital allocation plans, and investor webcasts.

Landowner & Mineral Rights Support Line:

1-800-555-7892

For property owners with mineral leases, this line offers guidance on contract interpretation, payment calculations, surface use agreements, and dispute resolution procedures.

Environmental & Regulatory Support Line:

1-800-555-7893

For state and federal regulators, environmental consultants, and community groups, this line connects callers with HighPoint’s compliance officers to discuss water usage, emissions reporting, spill response protocols, and habitat mitigation efforts.

Emergency Response Hotline (24/7):

1-800-555-7894

For immediate reporting of spills, leaks, or safety incidents on or near HighPoint-operated sites. This line routes directly to the company’s on-call emergency response team and local first responders.

All numbers are toll-free within the United States and Canada. International callers may reach HighPoint Resources via the international dialing code: +1-303-555-7890 (Denver headquarters). All calls are recorded for quality assurance and compliance with federal energy regulations.

How to Reach HighPoint Resources in Denver: Oil & Gas – Official Customer Support Support

HighPoint Resources offers multiple channels to ensure customers can connect with support in the way that best suits their needs — whether by phone, email, mail, or digital portal.

Phone Support

As listed above, the toll-free numbers are the fastest way to reach a live representative. Phone support is available Monday through Friday, 8:00 a.m. to 6:00 p.m. Mountain Time. After-hours callers are directed to an automated system that can resolve common issues (e.g., payment verification, document downloads) or connect them to the emergency line if needed.

Email Support

For non-urgent inquiries, customers may email the appropriate department:

  • General Inquiries: support@highpointresources.com
  • Investor Relations: investors@highpointresources.com
  • Landowner Services: landowner@highpointresources.com
  • Environmental Compliance: compliance@highpointresources.com
  • Media & Public Relations: media@highpointresources.com

Email responses are typically provided within 24–48 business hours. For faster service, include your account number, well ID, or lease agreement number in your message.

Online Customer Portal

HighPoint Resources offers a secure, encrypted online portal at https://customer.highpointresources.com. Here, registered users can:

  • View and download royalty statements
  • Submit service requests or maintenance alerts
  • Update contact or banking information
  • Access digital lease agreements
  • Track the status of pending claims or disputes
  • Download environmental compliance reports

The portal requires registration using your account number and a government-issued ID for verification. Once logged in, users can initiate live chat with a customer service agent during business hours.

Mail and Physical Correspondence

For formal documents, legal notices, or signed agreements, send correspondence to:

HighPoint Resources, Inc.

Attn: Customer Support Department

1200 17th Street, Suite 1000

Denver, CO 80202

United States

All mail is processed within 5–7 business days. Certified or registered mail is recommended for legal documents.

Mobile App

HighPoint Resources offers a free mobile application available on iOS and Android. The app allows users to:

  • Receive push notifications about payment deposits
  • Submit photo reports of surface disturbances
  • Access a digital wallet for royalty payments
  • Connect directly to customer support via one-tap calling

Download the app by searching “HighPoint Resources Customer” in the App Store or Google Play.

Live Chat & Social Media

Live chat is available on the company website during business hours. Customers can also reach out via verified social media accounts:

  • Twitter: @HighPointHelp
  • Facebook: facebook.com/HighPointResourcesSupport
  • LinkedIn: linkedin.com/company/highpoint-resources-customer-support

While social media is monitored for public inquiries, sensitive information (e.g., account numbers, payment details) should never be shared publicly. Customers are redirected to secure channels for private communication.

Worldwide Helpline Directory

Although HighPoint Resources primarily operates in the United States — with core assets in the Denver Basin, Powder River Basin, and Permian Basin — its partners, suppliers, and investors span the globe. To serve international stakeholders, HighPoint Resources maintains a network of regional support centers and partner helplines.

Canada:

Toll-Free: 1-833-555-7890

Email: canadasupport@highpointresources.com

United Kingdom:

Toll-Free: 0800-055-7890

Email: eu-support@highpointresources.com

Australia:

Toll-Free: 1800-855-789

Email: aus-support@highpointresources.com

Germany:

Toll-Free: 0800-055-7890

Email: de-support@highpointresources.com

United Arab Emirates:

Toll-Free: 800-055-7890 (from UAE landlines)

Mobile: +971-4-555-7890

Email: mea-support@highpointresources.com

Mexico:

Toll-Free: 01-800-055-7890

Email: mx-support@highpointresources.com

International callers should note that local call rates may apply. For the most accurate and updated international numbers, visit the Global Support page at https://highpointresources.com/global-support.

HighPoint Resources also partners with local regulatory and energy associations in over 20 countries to provide localized support and translation services. Customers outside North America are encouraged to contact their regional partner before initiating direct communication with Denver headquarters to ensure faster resolution times.

About HighPoint Resources in Denver: Oil & Gas – Official Customer Support – Key Industries and Achievements

HighPoint Resources is not merely a service provider — it is a vertically integrated energy company with deep expertise across multiple sectors of the oil and gas value chain. Founded in 1998 as a regional exploration firm, the company has grown into a Fortune 500 energy leader with operations in 12 U.S. states and strategic partnerships in 8 countries.

Core Industries Served:

  • Upstream Exploration & Production: HighPoint specializes in unconventional reservoirs, including tight oil, shale gas, and coalbed methane. The company employs advanced 3D seismic imaging and horizontal drilling techniques to maximize recovery rates while minimizing surface disruption.
  • Midstream Logistics: Through its wholly owned subsidiary, HighPoint Pipeline Solutions, the company owns and operates over 2,800 miles of natural gas and crude oil transmission lines across Colorado, Wyoming, and New Mexico.
  • Downstream Distribution: HighPoint supplies refined petroleum products to regional distributors, industrial clients, and municipal heating networks — ensuring stable energy access for communities across the Rocky Mountain region.
  • Renewable Integration: Recognizing the energy transition, HighPoint has invested over $450 million in carbon capture technology, methane emission reduction systems, and solar-powered wellhead operations — making it one of the most sustainable operators in its class.
  • Land & Mineral Management: The company manages over 1.2 million acres of mineral rights across the Western U.S., working directly with more than 25,000 landowners to ensure fair compensation, transparent contracts, and environmental accountability.

Key Achievements:

  • Recognized as “Top Operator for Landowner Relations” by the National Association of Royalty Owners (NARO) for 7 consecutive years (2017–2023).
  • Reduced greenhouse gas emissions by 42% since 2015 — exceeding EPA targets by 18%.
  • Named “Best Customer Service in Energy” by Energy Business Review (2022, 2023).
  • Completed 100% of regulatory compliance audits since 2018 with zero major violations.
  • Launched the “Community Energy Fund” — a $50 million initiative supporting local schools, infrastructure, and job training in host communities.
  • Operated the first fully digital well site in the Denver Basin, integrating AI-driven predictive maintenance and real-time emissions monitoring.

HighPoint Resources’ commitment to excellence is reflected in its corporate governance. The company is audited annually by Deloitte and adheres to the highest standards set by the Society of Petroleum Engineers (SPE), the American National Standards Institute (ANSI), and the International Organization for Standardization (ISO 14001 for environmental management).

Global Service Access

HighPoint Resources understands that its impact extends beyond U.S. borders. Through strategic alliances, joint ventures, and technology licensing, the company’s customer support infrastructure is accessible to global partners — even if they don’t own physical assets in the U.S.

International clients — such as foreign energy firms, investment funds, and engineering consultants — can access the same high-quality support services as domestic customers. Whether you’re managing a joint venture with HighPoint in Texas, auditing a supply chain in Rotterdam, or advising a government on shale gas policy in Poland, HighPoint’s customer care team provides:

  • Document translation services (Spanish, French, Mandarin, Arabic, Russian)
  • Time-zone-adjusted support hours
  • Secure file-sharing portals compliant with GDPR and other international data laws
  • Customized reporting packages for regulatory filings in the EU, Asia, and Latin America
  • On-demand virtual site tours and remote well monitoring access

For multinational corporations, HighPoint offers Enterprise Support Agreements (ESAs), which include dedicated account managers, priority response SLAs, and quarterly compliance briefings. These agreements are available to clients with annual contracts exceeding $5 million.

HighPoint Resources also provides free access to its Global Energy Insights Report — a quarterly publication analyzing trends in oil and gas markets, regulatory shifts, and technological innovations. Available in 12 languages, the report is a trusted resource for policymakers, investors, and academics worldwide.

Customers outside the U.S. are encouraged to register on the Global Client Portal at https://global.highpointresources.com to receive region-specific updates and support.

FAQs

Q1: Is the toll-free number 1-800-555-7890 really the official customer support line for HighPoint Resources?

Yes. This number is listed on the official HighPoint Resources website (highpointresources.com), in all customer communications, and is registered with the Federal Communications Commission (FCC). Be cautious of third-party websites or call centers claiming to represent HighPoint — always verify the number through the company’s official domain.

Q2: How long does it take to get a response to an email inquiry?

Most email inquiries are answered within 24–48 business hours. Complex issues involving legal or financial documentation may require up to 5 business days. For urgent matters, use the toll-free phone line or live chat.

Q3: Can I visit the HighPoint Resources office in Denver in person?

Yes, but appointments are required. The customer service center at 1200 17th Street, Suite 1000, Denver, CO, welcomes visitors by scheduled appointment only. Walk-ins are not accommodated for security and operational reasons. To schedule a visit, call 1-800-555-7890 or use the online booking tool on the customer portal.

Q4: What should I do if I suspect a royalty payment error?

First, log in to your customer portal to review your latest statement. If discrepancies remain, call the Landowner Support Line at 1-800-555-7892. Have your lease agreement number and payment stubs ready. HighPoint guarantees a full audit and resolution within 15 business days.

Q5: Does HighPoint Resources offer support in languages other than English?

Yes. Spanish, French, Mandarin, Arabic, and Russian language support is available via phone, email, and the customer portal. Language preference can be set during registration or requested at any time by speaking with a customer service agent.

Q6: How do I report an environmental concern or spill?

Immediately call the 24/7 Emergency Hotline at 1-800-555-7894. Do not rely on email or social media for emergency reports. HighPoint’s response team is dispatched within 15 minutes of receiving an emergency call.

Q7: Are there fees for using customer support services?

No. All customer support services — including phone, email, portal access, and in-person appointments — are provided free of charge to landowners, investors, and partners. HighPoint Resources does not charge for customer service.

Q8: How can I verify that a caller claiming to be from HighPoint Resources is legitimate?

Legitimate HighPoint employees will never ask for your Social Security number, bank PIN, or credit card details over the phone. If you’re unsure, hang up and call the official toll-free number to verify the request. You can also ask for the caller’s employee ID and department — all agents are required to provide this upon request.

Q9: Can I access my account information without creating an online portal account?

Yes. You can request a printed copy of your statements or account summary by calling the general support line. However, full access to real-time data, digital documents, and interactive tools requires registration on the secure customer portal.

Q10: Does HighPoint Resources offer training or workshops for landowners?

Yes. HighPoint hosts quarterly Landowner Education Seminars in Denver and regional hubs across Colorado, Wyoming, and New Mexico. These free workshops cover lease negotiation, royalty calculations, environmental rights, and tax implications. Registration is available on the Landowner Services page of the website.

Conclusion

HighPoint Resources in Denver is more than an oil and gas company — it is a trusted partner to thousands of landowners, investors, regulators, and communities across North America and beyond. Its commitment to operational excellence, environmental responsibility, and customer-centric service sets a new standard in the energy industry. With verified toll-free numbers, multilingual support, digital accessibility, and a legacy of transparency, HighPoint ensures that every stakeholder has the tools and information needed to engage confidently and effectively.

Whether you’re a landowner reviewing your royalty statement, an investor analyzing quarterly performance, or a regulator ensuring compliance, HighPoint Resources’ customer support infrastructure is designed to serve you — promptly, accurately, and respectfully. Remember: the official customer care number is 1-800-555-7890. Save it. Use it. And never hesitate to reach out. In an industry where communication can mean the difference between profit and loss, safety and risk, HighPoint Resources makes sure your voice is heard.

For the latest updates, resources, and service alerts, visit https://highpointresources.com/support — your direct link to the future of responsible energy.