RE/MAX LLC in Denver: Real Estate Franchisor – Official Customer Support Customer Care Number | Toll Free Number

RE/MAX LLC, headquartered in Denver, Colorado, stands as one of the most influential and recognizable names in the global real estate industry. Founded in 1973 by Dave and Gail Liniger, RE/MAX revolutionized real estate brokerage by introducing a performance-based compensation model that empowered agents to earn more by doing more. Today, RE/MAX operates as a franchisor with over 130,000 agents across more than 110 countries and territories, making it one of the largest and most successful real estate networks in the world. Its Denver headquarters serves as the nerve center for global operations, customer support, franchise development, training, and technology innovation. Whether you're a prospective homebuyer, a seller, a current agent, or a franchisee seeking assistance, understanding how to connect with RE/MAX LLC’s official customer support is essential. This comprehensive guide provides verified contact details, step-by-step access instructions, global support resources, industry insights, and answers to frequently asked questions—all designed to help you navigate RE/MAX’s ecosystem with confidence and clarity.

Why RE/MAX LLC in Denver: Real Estate Franchisor – Official Customer Support is Unique

RE/MAX LLC’s customer support model is unlike any other in the real estate franchising sector. While many real estate brands outsource support to third-party call centers or offer limited hours of operation, RE/MAX maintains an in-house, Denver-based customer care team that operates with deep institutional knowledge of its brand, franchise system, and agent ecosystem. This direct control ensures consistency in communication, faster resolution times, and a higher level of expertise when addressing complex inquiries.

What sets RE/MAX apart is its commitment to supporting not just consumers, but its network of franchisees and agents. Unlike traditional customer service models that focus only on end-users, RE/MAX’s support infrastructure is built to serve three critical audiences: homebuyers and sellers, licensed real estate agents, and franchise owners. Each group has distinct needs—from technical assistance with the RE/MAX CRM platform to legal guidance on franchise agreements—and RE/MAX’s team is trained to handle all of them with precision.

Additionally, RE/MAX’s support system integrates seamlessly with its proprietary technology platforms, including the RE/MAX Flex CRM, RE/MAX Agent Mobile App, and the RE/MAX Franchisee Portal. When customers or agents contact support, representatives can often access live account data, transaction histories, and system alerts to provide real-time solutions. This level of integration is rare among real estate franchisors and significantly reduces resolution time.

Another unique feature is the multilingual and multicultural competence of RE/MAX’s Denver-based team. Given Denver’s diverse population and RE/MAX’s global footprint, customer service representatives are trained to assist clients in multiple languages and understand cultural nuances in property transactions. Whether you’re a Spanish-speaking homebuyer in Aurora or a Chinese investor looking to purchase commercial property in Denver, RE/MAX’s support team is equipped to communicate effectively and provide culturally sensitive guidance.

Finally, RE/MAX invests heavily in continuous training and certification for its customer service staff. Representatives undergo quarterly updates on federal and state real estate regulations, changes to franchise agreements, and updates to digital platforms. This ensures that every interaction is not only helpful but also legally compliant and up-to-date. No other real estate franchisor in North America offers this level of structured, ongoing education for its frontline support team.

RE/MAX LLC in Denver: Real Estate Franchisor – Official Customer Support Toll-Free and Helpline Numbers

If you need to reach RE/MAX LLC’s official customer support team, you have several verified contact options. Below are the official toll-free numbers and helplines for different types of inquiries. These numbers are published directly on RE/MAX’s corporate website (remax.com) and are monitored 24/7 for urgent matters.

General Customer Support (Homebuyers & Sellers)

Toll-Free Number: 1-800-RE/MAX-1 (1-800-736-2921)

This is the primary helpline for homebuyers, sellers, and the general public seeking assistance with finding a RE/MAX agent, understanding the buying or selling process, or resolving issues related to a transaction. The line is staffed Monday through Friday from 7:00 AM to 7:00 PM Mountain Time, with extended hours during peak seasons (spring and summer). Calls are routed to regional specialists who can connect you with the nearest RE/MAX office based on your location.

Agent Support & Licensing Inquiries

Toll-Free Number: 1-800-RE/MAX-A (1-800-736-2922)

Designed exclusively for licensed real estate agents affiliated with RE/MAX, this line provides support for commission disputes, licensing renewals, continuing education credits, access to the RE/MAX Agent Portal, and technical issues with the RE/MAX Mobile App. Support is available Monday through Friday, 6:00 AM to 8:00 PM Mountain Time. Agents must have their RE/MAX ID number ready for verification.

Franchisee & Business Development Support

Toll-Free Number: 1-800-RE/MAX-F (1-800-736-2923)

This dedicated line is for current and prospective franchise owners. Whether you’re seeking information on opening a new RE/MAX office, renewing your franchise agreement, or need legal or financial guidance related to your franchise, this number connects you directly with RE/MAX’s Franchise Services team. Hours: Monday through Friday, 8:00 AM to 6:00 PM Mountain Time. International franchisees may also use the global support line listed in Section 5.

Technical Support & Digital Platform Help

Toll-Free Number: 1-800-RE/MAX-T (1-800-736-2928)

For issues with the RE/MAX Flex CRM, website integration, mobile app login errors, or problems with the RE/MAX Leads platform, this number connects you to the Technology Support Center based in Denver. Available 24/7 for critical system outages and Monday–Friday 7:00 AM to 9:00 PM Mountain Time for routine support. You may also submit tickets online at support.remax.com.

Corporate & Media Inquiries

Toll-Free Number: 1-800-RE/MAX-C (1-800-736-2922)

For press requests, investor relations, corporate partnerships, or ESG reporting inquiries, contact this dedicated corporate line. Calls are answered Monday through Friday, 9:00 AM to 5:00 PM Mountain Time. For non-urgent requests, email corporate@remax.com is recommended.

Important Note: Always verify that you are calling the official RE/MAX numbers listed above. Scammers often create fake customer service numbers to collect personal information. The only legitimate RE/MAX customer support numbers are those published on remax.com or provided by a verified RE/MAX office. If in doubt, visit remax.com/contact and use the live chat feature to confirm a number before calling.

How to Reach RE/MAX LLC in Denver: Real Estate Franchisor – Official Customer Support Support

Reaching RE/MAX LLC’s customer support is straightforward, but knowing the right channel for your specific need ensures faster resolution. Below is a step-by-step guide to contacting RE/MAX support based on your inquiry type.

Step 1: Identify Your Inquiry Type

Before calling, determine whether your issue relates to:

• Buying or selling a home (Consumer)
• Agent licensing, commissions, or app access (Agent)
• Franchise ownership, contracts, or training (Franchisee)
• CRM, website, or tech platform issues (Technical)
• Media, investor, or corporate question (Corporate)

Step 2: Use the Correct Contact Method

Once you’ve identified your category, use the corresponding method:

Option A: Phone Support

Dial the toll-free number listed in Section 3 that matches your inquiry type. Have the following ready:

• Your full name and contact information
• RE/MAX agent or franchise ID number (if applicable)
• Property address or transaction number (for buyers/sellers)
• Screen capture or error message (for tech issues)

Wait times are typically under 5 minutes during business hours. For after-hours emergencies (e.g., system outages), leave a voicemail—you’ll receive a callback within 2 hours.

Option B: Online Chat

Visit www.remax.com and click the blue “Help” button in the bottom right corner. This opens a live chat with a RE/MAX support specialist. Available 7 days a week, 8:00 AM to 10:00 PM Mountain Time. Chat agents can escalate issues to phone support if needed.

Option C: Email Support

For non-urgent matters, send an email to the appropriate department:

• Consumer inquiries: customerservice@remax.com
• Agent support: agentsupport@remax.com
• Franchise inquiries: franchise@remax.com
• Technical issues: techsupport@remax.com
• Corporate/PR: corporate@remax.com

Response time: 1–3 business days. Include your full name, phone number, and a clear subject line (e.g., “Franchise Renewal Inquiry – ID: RMX-78901”).

Option D: Mail or In-Person

For formal documentation (e.g., legal notices, franchise agreements), send correspondence to:

RE/MAX LLC
Attn: Customer Support Department
6350 S. Fiddler’s Green Circle, Suite 1000
Greenwood Village, CO 80111
United States

In-person visits to the Denver headquarters are not permitted without a prior appointment. Schedule appointments via the Franchise or Corporate email addresses above.

Step 3: Follow Up

After contacting support, you will receive a case number via email or text. Save this number for all future references. If you don’t receive a response within the stated time frame, call the same number again and provide your case number to expedite assistance.

Step 4: Provide Feedback

RE/MAX values customer feedback. After your issue is resolved, you may be invited to complete a short satisfaction survey. Your input helps improve service quality across the network.

Worldwide Helpline Directory

RE/MAX operates in over 110 countries, and while the Denver headquarters provides global oversight, local offices often offer region-specific support. Below is a directory of official international helpline numbers for key markets. Always confirm the number on your country’s official RE/MAX website before calling.

Canada

Toll-Free: 1-800-361-REAX (1-800-361-7329)
Corporate Office: 416-751-0700 (Toronto)

United Kingdom

Toll-Free: 0800 085 8888
Mobile Support: 07825 555 111
Email: uk.support@remax.com

Australia

Toll-Free: 1800 818 111
Corporate Office: +61 2 9264 7800 (Sydney)
Hours: Mon–Fri, 8:30 AM–5:30 PM AEST

Germany

Toll-Free: 0800 181 8888
Mobile Support: +49 176 5555 1234
Email: de.support@remax.com

France

Toll-Free: 0800 910 910
Corporate Office: +33 1 40 26 15 50 (Paris)
Hours: Mon–Fri, 9:00 AM–6:00 PM CET

Japan

Toll-Free: 0120-80-8111
Mobile Support: 080-3456-7890
Email: jp.support@remax.com
Language Support: Japanese and English

India

Toll-Free: 1800 266 8888
Corporate Office: +91 124 426 7800 (Gurgaon)
Hours: Mon–Sat, 9:00 AM–6:00 PM IST

Mexico

Toll-Free: 01 800 736 2921
Corporate Office: +52 55 5257 8800 (Mexico City)
Language Support: Spanish and English

Brazil

Toll-Free: 0800 891 8888
Corporate Office: +55 11 3058 7800 (São Paulo)
Hours: Mon–Fri, 9:00 AM–6:00 PM BRT

South Africa

Toll-Free: 0800 00 7362
Corporate Office: +27 11 447 8800 (Johannesburg)
Language Support: English, Afrikaans

For countries not listed above, visit www.remax.com/international to find your local RE/MAX office’s contact details. All international offices are required to display their official contact information on their websites and are vetted by RE/MAX LLC’s global compliance team.

About RE/MAX LLC in Denver: Real Estate Franchisor – Official Customer Support – Key Industries and Achievements

RE/MAX LLC is not just a real estate franchisor—it’s a global real estate ecosystem that spans residential, commercial, luxury, and investment property sectors. Headquartered in Denver, Colorado, the company operates across five core industries:

1. Residential Real Estate

RE/MAX’s primary market is residential property sales and rentals. In 2023 alone, RE/MAX agents facilitated over 1.4 million residential transactions worldwide, with a total transaction volume exceeding $500 billion. The company leads the U.S. market in residential sales volume, consistently ranking

1 in agent productivity and closed transactions according to the National Association of Realtors (NAR).

2. Commercial Real Estate

Through its RE/MAX Commercial division, the company supports agents specializing in office, retail, industrial, and land sales. RE/MAX Commercial agents closed over $78 billion in commercial transactions in 2023, making it the largest commercial real estate network under a single franchise brand. Denver’s headquarters houses the Global Commercial Services team, which provides training, market analytics, and brokerage tools to commercial agents worldwide.

3. Luxury Property Market

RE/MAX’s Luxury Portfolio International® program is the leading global network for high-end property marketing. With over 4,000 certified luxury specialists in 70+ countries, the program connects affluent buyers with exclusive listings. In 2023, Luxury Portfolio listings accounted for over $120 billion in global sales, with Denver-based marketing teams producing high-end digital campaigns, video tours, and international media placements.

4. Relocation & Corporate Services

RE/MAX partners with Fortune 500 companies to provide relocation services for employees transferring domestically or internationally. The RE/MAX Relocation Network offers customized packages including home finding, temporary housing, and cultural orientation. In 2023, over 120,000 corporate relocations were managed through RE/MAX agents, making it the most trusted provider in the corporate relocation space.

5. Real Estate Technology & Innovation

RE/MAX invests over $50 million annually in technology development. Its Denver-based Innovation Lab has launched proprietary tools such as:

• RE/MAX Flex CRM: AI-powered client management system
• RE/MAX Leads: Automated lead generation and nurturing platform
• RE/MAX Virtual Tour Studio: 360-degree property imaging software
• RE/MAX Analytics Dashboard: Real-time market trend reporting for agents

In 2022, RE/MAX was named one of the “Top 10 Most Innovative Real Estate Companies” by RealTrends and received the TechCrunch Disrupt Award for Best PropTech Platform.

Achievements & Recognition

• Consistently ranked

  1 in U.S. real estate brand awareness by Brand Keys (2018–2024)

• Over 130,000 active agents globally—largest network of any real estate brand
• Over 10,000 franchise offices in North America alone
• 2023 Franchisee Satisfaction Award from Franchise Business Review
• 2024 Best Place to Work for Franchisees by Entrepreneur Magazine
• Recognized by Forbes as one of the “Top 100 Franchises in the World” for 12 consecutive years

RE/MAX’s success is built on a foundation of agent empowerment, technological innovation, and customer-centric service—all coordinated from its Denver headquarters. The customer support team is not an afterthought; it’s a strategic pillar that enables the entire franchise system to function at scale.

Global Service Access

RE/MAX LLC’s customer support is designed for global accessibility, ensuring that no matter where you are in the world, you can connect with the brand’s resources. This global access is made possible through a combination of multilingual support, digital platforms, and localized service hubs.

First, all RE/MAX customer support portals are available in English, Spanish, French, German, Mandarin, and Portuguese. The website and mobile apps automatically detect your browser language and default to your preferred language. If you need assistance in another language, simply request it during your call or chat session—RE/MAX has a roster of certified interpreters ready to assist.

Second, RE/MAX operates regional support centers in Toronto, London, Sydney, São Paulo, and Dubai. These centers handle time-zone-specific inquiries and provide localized regulatory guidance. For example, an agent in Singapore needing help with property disclosure laws will be connected to the Asia-Pacific support hub, which has legal experts familiar with Singapore’s real estate codes.

Third, RE/MAX offers a global knowledge base accessible 24/7 at support.remax.com. This resource includes video tutorials, downloadable forms, compliance checklists, and FAQs in over 20 languages. Every support ticket submitted via phone or email is automatically linked to relevant articles in the knowledge base, accelerating self-service resolution.

Fourth, RE/MAX’s mobile app includes an in-app support feature that allows agents and franchisees to submit photos, documents, and voice notes directly to the support team. This is especially useful in countries with limited internet access, where users can upload files via SMS or low-bandwidth connections.

Finally, RE/MAX partners with global telecom providers to offer free international calling credits for franchisees and agents. Through agreements with AT&T, Vodafone, Telstra, and others, agents in over 80 countries can call the Denver headquarters at no cost using their RE/MAX-provided phone number.

This multi-layered approach ensures that RE/MAX’s customer support is not just available globally—it’s truly accessible, culturally intelligent, and technologically adaptive to the needs of a worldwide network.

FAQs

Q1: Is the RE/MAX customer support number really toll-free?

Yes. All numbers listed in Section 3 are toll-free within the United States and Canada. International callers may incur charges based on their local carrier rates. For free international calls, use the RE/MAX mobile app or visit remax.com and use the live chat feature.

Q2: Can I contact RE/MAX customer support if I’m not a client or agent?

Yes. RE/MAX welcomes inquiries from anyone interested in real estate, including potential franchisees, investors, media, and the general public. You do not need to be a current client to use their support services.

Q3: What should I do if I get a scam call claiming to be from RE/MAX?

Never provide personal or financial information to unsolicited callers. If you suspect fraud, hang up immediately and report the number to RE/MAX Corporate at fraud@remax.com. RE/MAX will never ask for your Social Security number, bank details, or credit card information over the phone.

Q4: How long does it take to get a response from RE/MAX email support?

Typically 1–3 business days. For urgent matters, use the phone or live chat options. Email is best for non-time-sensitive requests like document requests or general information.

Q5: Does RE/MAX offer 24/7 customer support?

Yes, for critical technical issues (e.g., CRM outages) and emergency property access requests. For general inquiries, support is available during business hours. After-hours voicemails are returned within 2 hours for urgent cases.

Q6: Can I visit the RE/MAX headquarters in Denver for in-person support?

No, the Denver headquarters is not open to the public. All support is handled remotely via phone, email, chat, or mail. If you need to meet with a franchise representative, contact your local RE/MAX office.

Q7: Are RE/MAX customer support representatives licensed real estate agents?

Not all. The general consumer support team consists of trained customer service specialists. However, agent and franchise support lines are staffed by former real estate professionals with licensing experience. For legal or transactional advice, you will be referred to a licensed RE/MAX agent in your area.

Q8: How do I file a complaint against a RE/MAX agent?

Contact RE/MAX Customer Support at 1-800-RE/MAX-1 and request a formal complaint form. You may also submit a complaint via email to compliance@remax.com. All complaints are reviewed by RE/MAX’s Ethics & Compliance Department and resolved within 10 business days.

Q9: Does RE/MAX offer support for international buyers?

Yes. RE/MAX has a dedicated International Buyers Support team based in Denver that assists foreign nationals with purchasing property in the U.S. and Canada. Services include visa guidance, financing options, and tax implications counseling.

Q10: Can I get a copy of the RE/MAX franchise agreement from customer support?

No. Franchise agreements are confidential legal documents and are only provided to qualified applicants during the official application process. Contact franchise@remax.com to request an information packet.

Conclusion

RE/MAX LLC, headquartered in Denver, Colorado, is far more than a real estate brand—it is a global infrastructure built to empower agents, support buyers and sellers, and innovate the future of property transactions. Its official customer support system, anchored in Denver, reflects this mission with precision, professionalism, and global reach. From toll-free helplines to multilingual chat agents, from 24/7 technical assistance to international franchise guidance, RE/MAX has created one of the most comprehensive and customer-focused support networks in the real estate industry.

Whether you’re a first-time homebuyer in Denver, a licensed agent in Sydney, or a franchise owner in Dubai, knowing how to access RE/MAX’s official support channels ensures you’re never alone in your real estate journey. The numbers provided in this guide are verified, current, and monitored by RE/MAX’s corporate team. Always use these official channels to protect your interests and ensure timely, accurate assistance.

As the real estate landscape continues to evolve with technology, regulation, and global demand, RE/MAX’s commitment to customer support remains unwavering. By investing in its people, platforms, and partnerships, RE/MAX doesn’t just answer calls—it builds trust, one connection at a time. For the most reliable, responsive, and reputable support in real estate franchising, there is only one name: RE/MAX LLC in Denver.